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Disclaimer
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Technical Support
We receive hundreds of e-mails (during peak season easily a
thousand e-mails) per day due the popularity of our products. We
feel bad if we choose to ignore your mail if we are unable to
handle the vast mail volume on overloaded days. On the other
hand, we do not have sufficient resources to handle these
technical support questions (please note that we reserve our
reply priorities for registered users). Kindly do us a favor by
visiting our website for Frequently Asked Questions (FAQs) at http://www.inklineglobal.com/support/
or utilize this online help file to assist you. Thank you for your
understanding.
Technical Support Policy For Registered Users
Technical support is provided to registered users free-of-charge
for one year, starting from the date of registration. If your
technical support grace period is over, you can extend your
support period by upgrading to the latest version of the software
Information Needed for Technical Support
1. Modem Booster version information
2. Your full name
3. EMAIL address
4. Please specify if you are a registered user to receive
priority support
5. If it is a bug, describe the symptoms in as much details as
possible
6. Current Operating System (e.g. Windows 95, Windows 98 or
Windows NT 4.0)
Internet E-Mail (Highly Preferred)
support@inklineglobal.com
Postal Mail for North American Users
INKLINE GLOBAL, INC.
P.O. Box 5479
Reno, NV 89513
USA
Postal Mail for International Users
INKLINE SOFTWARE LABS
Rochor P.O. Box 1023
Singapore 911831
Republic of Singapore
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